Privacy Policy
Zephyr Customz (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains in detail how we collect, use, store, and protect your information when you interact with us, including when you visit our website, request services, make payments, or communicate with us through any channel.
We understand the importance of privacy and take reasonable steps to ensure that your personal information is not misused, accessed without authorization, or disclosed improperly. Any information you provide to us is used strictly for legitimate business purposes, including delivering services, improving customer experience, maintaining records, and complying with legal obligations.
By accessing our website, booking services, or otherwise providing your information to Zephyr Customz, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our services.
This Privacy Policy applies to all interactions with Zephyr Customz unless otherwise stated and may be updated from time to time to reflect changes in our practices, technology, or legal requirements.
Consent:
By using our services, contacting us, or submitting your information, you consent to the collection, use, and handling of your information as described in this Privacy Policy.
If you do not agree with any part of this policy, you should not use our services.
Information Collection and Use:
We may collect the following types of information:
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Personal information, including your name, phone number, email address, and billing address
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Vehicle information, including make, model, year, condition, and service history
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Payment and transaction details, processed through secure third-party providers
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Communication data, including emails, text messages, and call records
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Website usage data, including IP address, browser type, device information, and interaction data
This information is collected to provide and improve our services and ensure a smooth customer experience.
How we use your information:
We use the information we collect for legitimate business purposes, including:
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Scheduling and providing services
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Communicating with you appointments, updates, and service-related matters
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Processing payments and maintaining financial records
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Responding to inquiries and providing customer support
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Improving our services, operations, and customer experience
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Complying with legal obligations and resolving disputes
We do not use your information for any unlawful or misleading purposes.
Cookies:
Our website may use cookies and similar tracking technologies to enhance user experience and improve functionality.
Cookies may be used to:
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Store user preferences
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Analyze website traffic and usage patterns
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Improve website performance
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Service Providers:
We may employ third-party companies and individuals to assist in operating our business and providing services, including:
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Payment processors
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Scheduling and booking platforms
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Communication tools
These third parties have access to your information only to perform specific tasks on our behalf and are expected to handle your data responsibly.
Log Data:
When you visit our website, we may collect log data automatically, which may include:
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IP address
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Browser type and version
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Pages visited and time spent
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Date and time of access
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Device information
This data is used for analytics, security, and improving website performance.
Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Links to
Other Sites:
Our website or communications may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those external sites.
We encourage you to review the privacy policies of any third-party websites you visit.
Children’s
Privacy:
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon posting.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us:
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@zephercustomz.com
